The Delta Sky Way Program aimed to modernize and consolidate Terminals 2 and 3 at Los Angeles International Airport (LAX) into a seamless, state-of-the-art 1.2 million-square-foot facility. The project’s aim was to enhance the traveler experience from curb to gate – improving check-in, security screening, baggage handling, gate access, and terminal connectivity – while supporting LAX’s role as a major international gateway.
What challenges did STV address?
Modernizing two active terminals while keeping one of the world’s busiest airports fully operational required thoughtful phasing and careful coordination. Airline operations had to shift multiple times, sometimes overnight, with minimal passenger disruption. Integrating new building systems with legacy infrastructure, sequencing construction while maintaining security protocols and aligning multiple contractor and stakeholder groups further added to the program’s complexity.
What solutions did STV deliver?
STV provided crucial program and project management services, overseeing the integration of baggage-handling systems, scheduling, financial controls, contract and change management, and the complex logistics of tenant move management. Through this integrated delivery approach, STV helped ensure a smooth consolidation of Terminals 2 and 3 into one unified complex without compromising ongoing operations.
How does the Sky Way improve air travel?
With 27 gates, expanded security lanes, modern passenger amenities and streamlined connections between terminals (including a secure airside link to the international terminal), the Delta Sky Way significantly elevates the passenger experience at LAX. It reduces travel friction, enhances operational efficiency for the airline and airport and aligns with LAX’s long-term growth and modernization goals.
Key Stats and Accolades
- 1.2-million-square-foot terminal complex consolidating Terminals 2 and 3
- 27 gates serving domestic and connecting flights
- STV’s role: program and project management, baggage-system coordination, move management, and project controls
- Upgraded terminal offers modernized check-in, security, baggage claim, gate and lounge facilities and enhanced passenger flow
- Project Achievement Award Winner from Construction Management of America’s (CMAA) Southern California chapter.
